ServiceNow Expert Developer and Technical Consultant

Job description

Your Responsibilities

• Design, develop, and implement ServiceNow solutions with a focus on scalability, performance, and maintainability
• Contribute to technical design and architecture within defined platform guidelines
• Configure ServiceNow using out-of-the-box functionality and custom development where required
• Design and develop custom applications, features, and extensions on client and server side
• Provide technical guidance on complex ServiceNow-related topics
• Develop ServiceNow portals including front-end (HTML, CSS, AngularJS) and back-end components, widgets, workflows, flows, and integrations
• Design and implement API integrations with external systems
• Ensure compliance with implementation standards and technical best practices
• Maintain, optimize, and enhance existing ServiceNow implementations
• Troubleshoot complex issues, perform root cause analysis, and implement corrective actions
• Support testing activities, rollouts, and hyper-care phases
• Create and maintain technical documentation and specifications

Your Profile

• Bachelor's degree in computer science, Information Technology, or a related field, with a specialization in software development or a comparable qualification
• 5+ years of hands-on ServiceNow experience, including development and technical design responsibilities
• Strong knowledge of ServiceNow platform and its capabilities
• Strong JavaScript skills (Business Rules, Client Scripts, Script Includes, Glide API)
• Expertise in Flow Designer and API integrations
• Practical experience with agile methods

Tech skills

• Strong analytical and problem-solving skills with focus on quality and stability
• Independent and reliable way of working, ability to think abstractly and good understanding of business processes
• Highly focused on quality
• Ability to work in a fast-paced and dynamic environment
• Very good English
• Good communication and interpersonal skills
• Flexible, self-motivated, and committed personality with stamina, who maintains an overview even in a complex environment
• Highest personal and professional integrity and strong work ethics
• Results orientation, willingness to commit to a direction and drive operations to completion

Want to know more about us?

Webtiser is a Company of Switzerland’s leading Telcom & IT company Swisscom that serves many industries. Government, Military, Insurance, Banking, SME and Residential customers – we do it all. We are actively driving Cloud native digitalization and networking and tapping new paths for our customers and our employees. We do not know what the future is going to look like, but we are at the leading edge of new technologies and have the opportunity to shape it. To do so we are and act trustworthy, committed, and curious. We are currently recruiting IT passionate professionals who are keen on developing high-quality software, have an agile mindset and appreciate collaboration with motivated colleagues from all over the world.

What's in it for you?

Work environment

• Agile way of working, multi-cultural and international work environment promoting work-life balance

• Autonomy, flexibility, opportunity and growth

• Cool office space in the centre of Madrid

Allowances

• Telephone/internet and home office allowance

• Paid training days and access to Swisscom learning platforms, language courses

• Company health insurance, Gym subscription

Leaves policy

• Care, bereavement, maternity and paternity leaves

• 25 days paid vacation days plus Spanish national holidays